D2C and the future of Customer Experience

Ganesh Balakrishnan, Co-Founder at Flatheads

Ganesh is the Co-Founder of Flatheads, an aspirational D2C brand that makes India’s first-ever bamboo sneakers, and came out of the lockdown stronger. Here's a sneak peek into their success story.

In this session, we covered:

✅ How to be real in your communications, and not salesy.
✅How to build a targeted messaging strategy if you want to win
✅How to be faster in terms of visual refreshes on/off your website
✅And of course, how to have fun building your brand!

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