The DTC trend is accelerating and one that is here to stay. Catch more insights from an interesting fireside with Utsav Malhotra- COO at Noise- on how customer-centric D2C brands succeed today.
✅ DTC is not just a channel of distribution. It is more about developing a relationship between the brand and the consumer.
👉 Listening to - and acting on - your user's pain points.
👉 How do you pull your customers into a dialogue in your store?
👉 Interactivity through your store landing pages
👉 Are you able to build trust in all check-out experiences?
"It’s more than just setting up website, it's setting up a store to create a relationship." - Utsav.
The engaged audience learnt a lot about building credibility as well as building a seamless customer experience. Special shoutout to Ajinkya & Joseph for their interactions!
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